Privacy Policy

Last Updated: [june 2026]

Welcome to Heavenly Cuisine (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place orders, request catering services, subscribe to our communications, or otherwise interact with our business.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect:

Personal Information

We may collect personal information that you voluntarily provide, including:

Full name
Email address
Phone number
Billing and delivery addresses
Event details and catering requirements
Payment information
Any information submitted through contact forms, inquiries, or booking requests

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Date and time of visits
Website usage data

This information helps us improve our website and customer experience.

How We Use Your Information

We may use your information to:

Process orders and catering bookings
Respond to inquiries and customer service requests
Communicate regarding your orders or events
Send promotional offers and updates (with your consent)
Improve our products, services, and website functionality
Maintain business records
Comply with legal obligations

Payment Information

Payments may be processed through secure third-party payment providers. We do not store full payment card details on our servers.

Please review the privacy policies of any payment providers used through our website.

Marketing Communications

If you subscribe to our mailing list, we may send you:

News and updates
Special offers
Promotions
Event announcements

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website performance
Remember user preferences
Analyze website traffic
Enhance user experience

You may adjust your browser settings to refuse cookies, although some website features may not function properly.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties when necessary to:

Process payments
Deliver orders
Host and maintain our website
Provide marketing services
Comply with legal requirements

All third-party service providers are expected to protect your information and use it only for authorised purposes.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no online transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders and services
Meet legal and accounting requirements
Resolve disputes
Enforce agreements

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict or object to certain processing activities
Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Heavenly Cuisine
Email: heavenlycuisineuk@gmail.com
Website: www.heavenlycuisine.com

Privacy Policy

HEAVENLY CUISINE